1. Eligibility for Refund
You may request a full refund within 30 days of your purchase if:
- The information in the eBook is not useful or does not meet your expectations.
- You have made a genuine effort to review and utilize the eBook’s content.
2. Conditions for Refund
To be eligible for a refund:
- Your request must be made within 30 days of the purchase date
- Refunds are limited to the original purchase price of the eBook.
3. Refund Process
To request a refund:
- Contact us at startmyrestaurant.malaysia@gmail.com with the following information:
- Your name
- Order confirmation number
- Date of purchase
- Title of the eBook purchased
- Approved refunds will be processed within 14 working days and will be issued to the original payment method.
4. Exceptions
We reserve the right to deny refund requests in cases of:
- Abuse of the refund policy, including multiple refund requests from the same customer.
- Requests made after the 30-day period.
- Claims unrelated to the quality or usefulness of the eBook’s content
5. Contact Us
If you have questions about this Refund Policy or need assistance, please reach out to us at:
Email: startmyrestaurant.malaysia@gmail.com
Phone : +60122954540
By purchasing an eBook from startmyrestaurant.com.my, you agree to the terms of this Refund Policy. We value your feedback and use it to improve our offerings, so please don’t hesitate to share your thoughts with us.