Restaurant Undercover : Proven Strategies to Combat 24 Thefts and Frauds in Restaurant Business

Running a restaurant is hard work – don’t let theft and fraud drain your profits.

Whether it’s internal thefts, vendor scams, or point-of-sale manipulation, the risks are real and costly.

I wrote this ebook to dedicate to restaurant owners, operators and managers to stay ahead of the game with practical, field-tested solutions that really work.

My ebook will bring you:

Real-world strategies from my own experiences and industry veterans
Step-by-step guides to tighten controls and spot red flags
Technology tools that can prevent losses before they happen
Case studies highlighting what works and what doesn’t

Many restaurant owners experience one or more of this situations:

Generate high sales but always have cashflow problems
Generate high sales but don’t have profit
Pay high amount of purchases when the sales are low
Have high food cost
Have a lot of wastages
Customers complain of food quality
Customers complain of bad services
Regularly need to buy glasses, plates and cutleries
Have high employee turnover

If you answer yes to any of the points above and thinking hard on what went wrong, you may want to consider the possibility of fraud in your restaurant.

Restaurant fraud is nothing new and unusual. It happens in China, in America, in Europe and definitely in Malaysia too.

Based on the US Chamber of Commerce, 75% of employees steal from their workplace at least once and 50% of them are habitual thieves. I don’t have the statistics for Malaysia but I have seen more too often happening during my 15 years experience in this industry.

Many restaurants suffer losses due to internal thefts by their most trusted employees. While many of the thieves steal cash from the cash registers, the more sophisticated and experienced ones gain profits by:

manipulating POS system
create fake invoices
substituting ingredients
receiving commissions from suppliers
selling inventory
etc.

Why thefts and frauds happen?

Answer: because the owners allow them to happen.

Most thefts and frauds happened because the thieves know that the owners will not notice and they can get away with it easily.

Read my ebook and prevent losing thousands of ringgit from thefts and frauds in your restaurant.

Outsmart the thieves and prevent them from taking profits from your restaurant.

I have been in the restaurant industry for more than 15 years.

I provide accounting services to restaurants and bars in Kuala Lumpur, Selangor and Penang. During my 15 years in this industry, I witnessed many thefts, burglaries and frauds in restaurant businesses. Some were very straight forward fraud transactions where I could spot the red flags immediately. But some of them were quite sophisticated, taking me many months to understand how money were swindled by the them.

The thieves come in many job positions, from kitchen staff, cleaners, cashiers, bartenders and even the managers.

I take it as my responsibility to catch the thieves because I can feel the pain of the restaurant owners, the pain of losing money and the pain of betrayals by their most trusted employees.

I understand many restaurant owners can’t hire accountants who understands the F&B industry. A lot of accountants only look at the numbers and concern about financial reporting for the government bodies. They don’t get involved about the operational matters.

Restaurant owners usually don’t realize that thefts and frauds happened in their restaurants until the restaurants started to bleed. By that time, the loss is usually very big.

This ebook will help you understand how the thieves work and how to prevent them from doing it in your restaurant.

I have learnt that prevention is the key. Most thieves won’t steal if they know they will be caught and most of them won’t steal if the benefit is not worth the effort.

What are in the ebook?

How to identify internal thefts
Kitchen Frauds: How to spot and prevent them
Bar Thefts: 8 types of thefts and how to prevent them
Cash Register: 8 Frauds & Thefts and how to prevent them
Frauds at the office : Purchasing and Staff frauds
External Thefts and how to prevent them

From my experience, the losses from thefts and frauds in the restaurant are mostly more than RM1,000. I have successfully prevented my client from losing RM32,000 worth of cash sales caused by the dishonest manager due to the preventive measures implemented in the restaurant procedures.

Many restaurant owners do not stay in the restaurants all the time. They hire managers to take care of the restaurants for them. However without proper procedures and precautions, some of the managers may be tempted to commit frauds. Inexperienced restaurant owners may be outsmarted by some dishonest managers.

You come to this website only because you purchased my ebook “How to Open Your Restaurant in 8 Weeks in Malaysia” and you are serious about opening a restaurant.

Not only I want you to open your restaurant properly but also making it a profitable one. I want you to understand deeper about the restaurant business.

This special offer of RM49.90 is only for you who have bought my previous ebook.

Same with the previous ebook, this ebook also comes with 30-day money back guarantee. If you think the information is not useful, just email me at startmyrestaurant@gmail.com and I will refund it 100%. No question asked.

Read my ebook and prevent losing thousands of ringgit from thefts and frauds in your restaurant.

Outsmart the thieves and prevent them from taking profits from your restaurant.

What are in the ebook?

Let’s combat the thefts and frauds before it happens.

Please implement the procedures in the ebook tightly and rigorously.

I wish you success in your new restaurant adventure.